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Learning & Development Manager

North Hollywood, CA
Job Description:
Newly created Manager role tasked with moving the firm to next level in Training and Professional Development – develop the people that drive the business.  Must thrive in a position where you “do it all.”  Develop role, interact with Partners, think/research/recommend/create training materials; educate and share in multiple learning and presentation platforms with firm personnel at all levels.  Must be a helpful and engaging professional with strong communication skills.
Focus is on identification of training needs, finding resources, creating training materials in various formats.  “Learning and Development” focused on career growth, CPE (continuing professional education), “core” skills needed and materials to develop those areas in various Practice Groups, performance improvement training options and new hire training (in conjunction with HR), software, new technology update/training communications (in conjunction with IT).  Facilitate firm training opportunities through a variety of methods: face-to-face, eLearning, online, self-guided, on-the-job and virtual instructor led training. This role reports to the COO and interacts regularly with Training Committee, Office and Practice Group Lead Partners, and HR Manager.

Job Duties
  • Write/edit/finalize/update internal training materials created by various Practice Groups.  Maintain consistency and “firm brand” in materials created and distributed within the firm.
  • Work with Practice Group leaders to identify areas of training needed/practice training goals; create “core” training outline for various staff levels in the Practice Groups – identify skill gaps and resources to address deficiencies; create “downtime” training agenda and materials.
  • Research and price external training and learning options.  Schedule and coordinate when outside speakers/trainers are utilized.
  • Create training materials in various formats such as documents, PowerPoint, webinars, presentations live and virtual, videos; creation of video training for materials that are “common” and repetitive such as general new hire training.
  • Use firm intranet and other electronic storage options to organize materials for easy access by users, review and update materials regularly.  Create “self serve” options; maintain educational/reference materials (tax library, audit resources). 
  • Manage budget for Learning & Development external resources, get approvals for purchase of materials and resources.
  • Communicate firmwide regularly and often.  Cheerlead about new materials created, opportunities for learning and career growth.  Assist individuals who may ask about training materials or support, to the level of getting on phone or showing in person, if required.
  • Conduct training presentations (live and virtual).
Job Qualifications:
  • BA Degree
  • Skilled computer, software, technology user (PowerPoint, SharePoint, Teams. Conference/Webinar Platforms: Zoom, GoToMeeting, Cisco/WebEx, ON24. L&D applications and video production/editing skills)
  • Candidates with 5+ years of learning & development or training work experience preferred
  • Educational background or work experience in Accounting/Financial/Business areas preferred
Miller Kaplan LLP is a CPA firm committed to excellence in work product and client service.  We specialize in Entertainment, Licensing and Royalties, Media, Employee Benefit Plans, Labor Organizations and Nonprofit Organizations.
Our philosophy – listen, then advise – has made Miller Kaplan one of the top 100 certified public accounting firms in the United States. Established in 1941, we provide audit, accounting, tax, business management, licensing and royalty, industry metrics, and consulting services from our offices in Los Angeles, San Francisco, Seattle, Las Vegas, Denver, and Sun Valley, ID. We know that the best way to serve our clients is with a smart, productive, and happy team of professionals which is why we provide quality training, a lifetime learning experience, and a positive work environment. The firm offers competitive salary with full benefits including medical, dental, vision, 401(k), LTD, FSA, and paid holidays, vacation, and sick leave.

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